Unleash potential through CUSTOMIZED INVESTMENT IN HUMAN CAPITAL

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Leadership and organizations do not grow by accident. They grow through intentional development, strategic insight, and the ability to navigate complexity with confidence.

Dr. Cynthia Bentzen Mercer partners with executives and organizations to strengthen leadership capability, align people and systems, and drive meaningful, sustainable results. Her work bridges human behavior and organizational strategy, helping leaders elevate performance while creating environments where people and businesses thrive.

Please note that all the services listed below serve as a generalized starting point, as we custom-tailor each solution to precisely match the unique requirements of your organization.

Cynthia is a

Tremendous

executive coach.

Her warmth, focus, and ability to listen instantly set me at ease and reassured me that I was in good hands on my journey to self-discovery. ‘Aha!’ moments abounded during our conversations, and I am poised to move even more confidently in the direction of some pretty big goals based on the insights and solutions we uncovered together. I would recommend her without reservation to anyone looking to make life and career shifts and dream a little bigger.

-NINA BLACKSHEAR, EXECUTIVE COACH & CONSULTANT

Coaching

Executive

Our focus is on bringing out the best in you, and in turn, your organization.

Cynthia is more than a coach – she's a catalyst for exponential growth. Through individualized development, she empowers executives to optimize their abilities, ultimately leading to organizational success. As executives elevate their performance, organizations experience improved retention, heightened customer and employee engagement, and optimized financial performance. Cynthia is a highly qualified Board-Certified Coach and Certified Executive Coach with a Ph.D. in Social Psychology.

COACHING PACKAGES INCLUDE:

  • C-Suite Executive Coaching

  • Next-Gen | Succession Coaching

  • Personalized Career Coaching

  • Group Coaching Masterclass

Cynthia is one of the few executive coaches I know that effectively coalesces strategy and people. This mindset allows her to quickly highlight both an organization’s strengths and opportunities. Speed to implement + servant leadership approach = transformational leadership. She has been a trusted coach and advisor for more than 15 years, and that is why my first call on a complex issue career transition is to Cynthia.

— EDMUND SIY, SVP, CIO

Organizational

Consulting

Drawing on an insider's perspective into the complexities of business, Cynthia Bentzen-Mercer brings over three decades of practical organizational development experience to the table.

Her approach is far from one-size-fits-all; it's built on the foundation of customization. She crafts strategies that align with your unique needs, whether it's succession planning, organizational design, or cultural transformation.

Cynthia's distinctive skill set allows her to balance the human facets of organizational effectiveness with the practicalities of a competitive landscape. With a track record of successful outcomes and a diverse clientele, she navigates the intricacies of organizational development, ensuring your growth and success.

ORGANIZATIONAL CONSULTING SERVICES INCLUDE:

  • Human Capital Investment Strategy

  • Succession Planning

  • Family-Owned Business Regeneration

Dr. Cynthia worked hand in hand with me when I served as Mercy Health System’s Chairman of the Human Resources Committee for over ten years. Her guidance and leadership were groundbreaking. Without exception, she is brilliant, compassionate, and always evidence-based in her problem-solving approach. She would be the first call I’d make if trouble called me at 3 am!

— REGINALD MEBANE, FORMER DIRECTOR/SENIOR EXECUTIVE, CDC AND PAST MERCY BOARD DIRECTOR

BY NURTURING EXCEPTIONAL TALENT WITHIN YOUR ORGANIZATION, YOU AMPLIFY LEADERSHIP EFFECTIVENESS AND OPTIMIZE OVERALL PERFORMANCE.

A METRIX GLOBAL

found that executive coaching has a 788% return on investment (ROI) based on factors including increases in productivity and employee retention.

Cultivating a culture of excellence with meticulously crafted success strategies starts right here.